talkbase Blog

Unified Communications and Collaboration (UCC) combines all types of corporate communication and information in one single environment, thus enhancing business processes. UCC provides an integrated communication platform that enables employees to communicate more easily and collaborate more efficiently.

To ensure the successful introduction of a new solution for Unified Communications and Collaboration (UCC) in the company, top management should define a uniform UC strategy beforehand. UCC systems usually consist of several components from different providers. The seamless integration of all existing communication services in the company ensures smooth and intuitive communication and cooperation. UCC can only be used to its full potential with a custom-fit strategy. The lack of a coherent UCC strategy runs the risk that the new applications will tend to increase complexity for end users and IT administrators instead of simplifying cooperation.