Is the replacement of the existing telephone system within your SME an issue? That's when it is essential for you to think about your future communications strategy and familiarize yourself with the latest technologies.

This is often underestimated in SMEs, due to their manageable organization. It is therefore all the more important that you opt for a contemporary UC solution, and also for connected systems, such as the switchboard. Thanks to a state-of-the-art UC solution for your communications and the related increased professionalism of call handling, both your staff and external callers will appreciate this decision.

Business Success thanks to professional communication

Irrespective of the number of calls your company receives per day, professional communication is a key competitive factor and is decisive for the success of your business.

Offer your employees the ideal work space:

• Web-Based Attendant Solution: The seamless integration into your UC environment. As is the case with the UC solution, a hardphone is also no longer required for the attendant console. Thanks to a softphone solution you can save investment costs.
• WebRTC: With the support of WebRTC, the web client is able to make all the features available to the attendants directly in the web browser, which means that even if your company does not have an actual receptionist, anyone can take over call handling, even when working from home.
• Intuitive User Interface: That is where for example the presence status of employees can be seen at first glance and calls can be handled with just one or two clicks.

What’s important when choosing your new communications solution:

1. Make sure that your price model is adjusted to the current requirements for flexibility. Often, subscriptions are available in different packages, which vary in terms of functions and price. This allows you to choose the optimal package according to your needs and budget.
2. In addition to checking the price model, we also recommend to you to ensure that updates and releases are covered in the subscription cost.

Thanks to the two above-mentioned points also rapidly growing companies will be able to deal with their increasing communications requirements in a professional manner.

With talkbase we offer you a web-based attendant solution which contributes to your business success and provides your receptionists with the perfect tool for smooth business operations, while optimizing communications processes in conjunction with Skype for Business and/or Cisco environments.